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I had checked with 5 other local plumbing companies, several large appliance stores and all over the internet for the best price to get a good quality U.S. made water heater with a MAGNESIUM anode and a BRASS drain valve replaced and was shocked at the prices charged by most companies. Then, after becoming frustrated knowing I was going to have to do the install myself, about 11 am I called Center Guard after seeing them on the internet and was told she didn't have anyone available immediately, but let her check and see what she could do for me. After a few minutes she came back and said she could have someone here today, and would call me back with a time window. A couple hours later she called and told me between 3 and 5 pm. About 10 minutes later, two hours AHEAD OF SCHEDULE, Kevin, the plumber/installer called and was on the way, about 10 minutes out. He arrived immediately, was courteous, polite, professional, neat, and clean. He replaced the water heater with the EXACT MODEL that included a MAGNESIUM ANODE and a BRASS DRAIN VALVE for the quoted price, which not only INCLUDES SALES TAX, but also the REMOVAL OF THE OLD UNIT, which the competition DOES NOT INCLUDE at this price point. There was no mess to clean up , and Kevin even took the time to free up a leaky, dripping water valve that had not been turned off in thirty years so it would not have to be replaced. He explained everything about the new heater and pointed out the differences between it and the outgoing model and was still done in about an hour. I would not hesitate to recommend Kevin to any friend or family member of mine for any plumbing needs. He would be welcome in my home any time, for any reason.... he is that nice a person, besides being a consummate professional at his job. I highly recommend Center Guard Plumbing and their installer, Kevin. Jeff in Buffalo Grove
I searched the Internet in a panic when my water heater started leaking all over the place. I was a bit nervous when I decided to go with Center Guard Plumbing based solely on the fact that they were the least expensive company I talked to. My worry was completely unnecessary! Chris and Joe were a pleasure to work with and kept me completely informed the whole time. I even paid the exact price I was quoted! I would definitely recommend Center Guard Plumbing to any family member or friend who is looking for an honest, fair, knowledgeable plumbing company.
Erin S. Chicago
The price quoted was the price paid. Professional service. No hidden charges. Patrick S. Chicago
So happy that I spotted Center Guard's truck and gave them a call. They came out quickly for a quote, were reasonable and did the work all within a week. I had previously called Windy City Plumbing for a quote and waited 20 days for that quote and that's after they didn't show up the first time they set an appointment for a quote! I never had one problem with Center Guard. Dan was extremely professional, provided great service and was very friendly. He even spared cutting the ceiling and worked in a very small closet to access the tub to replace the pipes. I appreciated his hard work and not having to cut the ceiling. Center Guard travels wherever you need them from Chicago to Wisconsin to Oswego, which is wonderful news for me. I would call them again for any issue I have at my home or rental properties. I highly recommend this plumbing company!
Marianne D. Naperville
Steve, the professional that came was just that "PROFESSIONAL". He was focussed, knowledgeable, precise, arrived on time and completed the work excellently. Alpha J. Oak Lawn
I needed to replce my 19 year-old water heaters. When I called Center Guard Plumbing, they gave me the price over the phone, and arrived on the date promised and in time. The guys were very professional: had all the necessary tools, did the work in a well organized and efficient manner, and cleaned the mess after the work is done. It took less than two hours to replace two hot water tanks. Highly recommend them. Best of all, their price was the lowest among the three quotes I got.
David K Lisle
I can not say enough good and positive things about this company. I went online around 830 in the evening reading reviews of different companies...I liked what I read for Center Guard and I have to admit the price was very reasonable, the fact that I got to have an online chat right at that time was more than what I could have asked for. Chris was very helpful and set everything up for me. The next day just about noon my new water heater was already installed and cleanup was done. This company and its staff is the best I have ever had. My installer was John G. and he did an excellent job, he was professional, courteous and right down to work from the minute he got here, job was done quickly, I was very happy with the way he made the job that I was dreading to have done seem like second nature. I am so happy I found you Center Guard and I will highly recommend your company to everyone I know. Thank You for the great service. Cathie V. Warrenville
Chris and Joe did an exceptional job installing my new water heater. Free estimate, and same day installation! Best price I found after receiving estimates from several companies. Chris went above and beyond in explaining the water heater to me, and answering many questions I had about the pipes in my new home. I really appreciate his expertise, great work, and friendliness. I'd use this company again, and would highly recommend them! Amy M. Lake Zurich
I've used your service for a long time now & had to give all your guys a big shout-out! THANK-YOU AGAIN for great service. Your always prompt, professional, kind and go out of your way to make a bad situation better and always fix the problem. Can't imagine ever have a different plumbing service in my home. God Bless. Thanks... and Happy New Year!! Ava
My water heater failed on the Saturday before The Bears season opener. I spoke/chatted with Chris, got a quote, and solidified a time when a tech would come to my Chicago home on Bear's opening day Sunday to install a new water heater. Jeff came that day and was done in a very efficient and professional manner. The Center Guard truck was parked in front of my house for about an hour, and all who passed by and asked were impressed with Center Guard's dedication to their work. I relayed what a great job Jeff did for us at a cost that couldn't be matched. I will recommend Center Guard to everyone, for sure ! BRIAN F. Chicago
Called Center Guard Plumbing today and installed today. John, the installation technician is a 1st class professional and walked me through the process without even leaving me a question to ask on servicing the unit and re-lighting the pilot. In and out within 1 hour, hauled out bad water heater and cleaned up area better than it was before. The pricing was solid as quoted. I will recommend your Company to anyone I know that needs plumbing services. Mark J Cary
We've had to have Center Guard out twice for a home job that went bad. They were fantastic - prompt, courteous, quote was spot on, They cleaned up after the job. Nice guys (different one each time) did the work and explained what happened. We'll use them again (well, hopefully not, but just in case, these are the guys we'll call).
Linda R. Barrington
I found Center Gaurd online and I actually read the reviews to make my decision. Well I am happy to say that they quoted me over the phone and they showed up on time and the numbers never changed... They had to rework my plumbing for the new water heater and they didn't rake me over the coals. They were as professional as can be and I will use them for now on... I highly recommend them for all your plumbing needs...
Joe H. Western Springs
Great experience. Had the best price and quality of any quotes received. Arrived on time the next morning. Installation was quick and clean. Was overly impressed with Center Guard, and would certainly would recommend them. Brian S. Algonquin
I looked for cheap water heaters and these guys have low prices and very good work. They were done in under an hour and very efficent. I would recommend these guys to anybody who needs a water heater or plumbing done. Dan F. Streamwood
Most recently, the leaking toilet I had repaire two years ago was fixed by Center Guard. Again, the plumber was timely and courteous and explained just what the root cause was to my problem. He was very professional.Being fair, these guys are professionals with GREAT customer service. They'll be the only guys in my home for all plumbing related matters. Thanks Center Guard!!!!
Mark P. Chicago
Chris and Jack did the job well. I was happy with the results. Chris is very helpful with explaining what they could do about other problems in the house. Srigopal R. Bartlett
Center Guard Plumbing offered a free estimate for an install on a 50 gallon water heater, and installed it the same day, fast and efficient. Their price was the best we found after receiving estimates from three other companies. Chris and Joe were professional, courteous, and good workmanship. Chris explained the details of the new water heater, and answered many of my questions. He gave much valued advice about my sump pumps and sewer lines. I would definitely hire Center Guard Plumbing again when needed, and would recommend this company for the great work, employees, and prices!
Mike D. Northbrook
Great service, knowledgeable technician, even corrected the previous installers mistakes. Howard Robinson
Found Center Guard on Angie's list this morning and they were on my list of places to call. I ended up using them because they were one of a few place willing to be upfront about the pricing. Free estimate too, if they were unable to ball park it over the phone. I had a water heater leak and they told me all the pricing up front. Tech came out within his 2 hour window and was done in under an hour. We had the valve upgraded to a ball valve because it was recommended. We will use Center Guard Plumbing again! Chris K. Woodstock
Got MOAR then I paid for. These guys pay it forward. KCCO DUDES! FELLOW CHIVER
They had the lowest quote for the water heater. The installer, Kevin, came on time, explained the need for new piping at additional cost, installed the heater, cleaned up and was out within 11/2 hours. The total cost was still lower than other quotes. Would use this company again for other plumbing work. Tony D. Burr Ridge
Arrived even early due to a cancellation, but called first. Was very business like. Went to work on the job immediately and finished promptly. Wasn't a 1,2, 3 job but he made it like one. Thanks for yur help. Leonard S. Frankfort
Over the last two years I have had Center Guard in my house to repair various items, including a water heater, leaky faucets, toilet, pipes and others. Each time they have come they have done the job quickly and professionally. The guys that come to do the job are great (most recently Jeff and Kevin). I would recommend this company to anyone that needs plumbing work done.
Vic U. Barrington
I would use Center Guard in the future with out hesitation. They were able to work around my schedule and arrived when I was told they would be there. The workers I had were the Kevins and they advised me on everything they were doing and cleaned up everything after before leaving. There was a minor price adjustment because my flexable water lines had to be hard piped which required parts. Even with this adjustment their price was less than the other bids I received. Jenny G. Palatine
I am very happy with Center Guard and actually may be my best experience with any service I've ever hired out. I put in the request last night, John called me back with a quote at 9:45 pm (even while the Bears were pounding on the Vikings). I spoke with Kari this morning, who answered all my questions and scheduled the appt this afternoon. Steve, who had the old tank out and the new one in within an hour of arriving; was professional, knowledgable and courteous...I appreciated him taking the time to clear snow off the wheels of the dolly prior to entering the house. William J. Barrington
Water heater was installed without issue. Cleaned up after installation and took old heater. Complete turn-key installation at the best price done by a friendly hard working technician. The whole job from start to finish only took about one hour. First class job, I would recommend to my Mother! Jose R. Chicago
Excellent service. Knowledgable installer, no gimmics!
Lloyd V. Naperville
They called in advance to confirm the time. When the assigned contractor was overbooked, we got a call from another contractor, Jamie, who was heading our direction to fix our leaky faucet. He did a great job and took the time to explain what we needed. I found him to be honest and very trustworthy. EXCELLENT. I could not be more pleased! I would definitely recommend them!!! David M. Schaumburg
This was the cheapest quote I received. I was skeptical, but they told me the brand of water heater they'd install and it was the exact same one. Brian came to my house today as scheduled and did a great job installing a new water heater. He took the old one out as well. Brian was great to talk to, answered all my questions and will definately hire them again for any plumbing needs I have in the future. A new water heater installed for the lowest price I was quoted and was a little nervous because of that, but dont be! I looked on Yelp and saw 5 stars from the previous reviews. Thanks! A+
Richard K. Algonquin
We had an outdoor spigot that was leaking pretty badly. We called a different plumber first (one with a lot of high ratings on Yelp) but he didn't return the call for two days. We called John at Center Guard and Mike showed up the next day. We had some restrictions on space so cutting off the old spigot and replacing it with a top end new one wasn't an easy option without tearing into our basement drywall. Mike was willing to do a rebuild on the spigot, which came down to a washer. He replaced it expertly and was pleasant to have at our home. The leaking was fixed and I would have no problem hiring Center Guard again in the future. A.K. Lake